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It has been a while since the Protection of Personal Information Act (POPIA) was passed. We’re proud to say that Seed Analytics has always valued the privacy of every individual whose data is entered into our dashboards. It’s just how we do things, even before the new legislation was implemented.

Secure data is a component of the ethical business structure we support.

We came to the conclusion that Multi- Factor Authentication (MFA) for Client Reporting would be the next level of security that we could implement in our systems.

This is how it works:

Complete your username and password as per usual and click on “Sign in”

You will be directed to the following screen

A text message will be sent to the mobile number provided, which you should type in the text box above and then click on “Sign in”

After clicking on “Sign in”, you will be directed to the Client Reporting Dashboard as per usual.

What does this mean for our Financial Advisors?

Your login details for Client Reporting will remain the same. However, a passcode will be sent to your mobile number that will need to be entered on the portal before you are able to log in to Client Reporting.

When will this be implemented?

Seed Analytics will implement MFA using a phased approach starting in September 2022. All advisors and assistants / administrators will be required to implement MFA. The deadline for this implementation is 30 November 2022. As of 1 December 2022, all access to Client Reporting will be guarded by MFA.

Can I still share my login details with my assistant / administrator?

For your own protection, no. Every person accessing Client Reporting should have their own username and password per profile. Should an assistant or administrator leave, the advisor is able to revoke access. This protects the advisor’s clients and their personal information.

How can I revoke access to an assistant / administrator who no longer works for me?

Please send our Support Team an email to confirm which member should no longer have access to your profile, and their access will be revoked with immediate effect. A member of the Support Team will confirm once this request has been completed.

My assistant / administrator does not have access. How do I arrange this?

An email from the Financial Advisor is required to add a new user to their profile. We will also require their mobile number to enable the MFA.

We’re always looking for ways to better serve our clients and their clients. If you would like to find out more about our dashboards, kindly book a demo. You can do so by contacting our Support Team.

Communication can make or break your business. As an enterprise, communication is vital in order to ensure all departments are in sync. If software and technology is out of date, communication can become complicated and misunderstandings can happen easily.

Now, different departments often communicate with each other. Tasks are constantly being updated and changing hands among departments and team members. Managing and monitoring these tasks can become complex. It’s likely that a few balls will be dropped if you do not have the correct software to track your tasks.

We can help you consolidate your data with a Dashboard reporting system. No need to hop from platform to platform. Have all your business and data insights in one place with analytical tools to help make long and short-term decisions

Our Dash Enterprise platform does the legwork of sourcing and integrating your clients' data into a clean, structured repository of their investments that you can use to obtain insights.

Data integration and sourcing are important, but what do you do with all that information? That’s why you need reporting and analytical software to do all the hard work for you. Our versatile and scalable analytics platform delivers ongoing insights that can inform your decision-making. Our analysts work alongside you to understand and help you acquire the kinds of insights you need from our software.

Don't waste time collecting data and building tools that are already available.

Contact us today to book your Dash demo.

As a financial advisor, you do your best to serve your clients despite experiencing daily challenges. Many of these challenges can be related to struggles with regular client communication and engagements. Most advisors won’t admit that they struggle with ongoing communication, yet almost all would agree that ongoing communication and advice are the foundation of top-notch advisory services.

To empower you to be the best advisor you can be, we have taken the liberty of presenting the 6th Pillar of Financial Planning - what we call Ongoing Communication and advice. Using this pillar to guide your financial planning practice can help you develop successful planner and client relationships and maintain good practice management.

The main and currently original 5 Pillars of financial planning are:

1. Estate Planning

2. Investment Planning

3. Tax Planning

4. Insurance and Risk Planning

5. Retirement Planning

The 6th Pillar of Financial Planning

Successful financial planning and investing involve much more than listening to popular opinion, understanding the latest market trends and crunching numbers. As much as people need to know about financial markets and investments, they also need to know about themselves. Money is an emotional topic, and so investor behaviour and psychology are important components of investing.

In the financial planning profession, effective communication is about way more than

discussing the money and the insurance. Financial planners need to be

adequately equipped to navigate both the rational and emotional

aspects of financial decisions and behaviours.

The problem with communication

The most common complaint clients make about their financial advisors is a lack of

communication. Ironically, these complaints often occur during times of prosperity and

comparative success. Many advisors seem to think if the numbers are good, what is

there to talk about?

Advisors often feel overwhelmed by their extensive task lists and it becomes challenging to keep their clients in the loop through consistent communication, Personal meetings with clients and reporting (especially without reporting software!) are additional hurdles for the advisor to overcome.

Communication is the heart of excellent service

Communication is an ongoing feature of the client relationships we work so hard to

maintain. Managing your clients’ expectations and appetites for risk is an

ongoing effort, not a once-off transaction. Clients are becoming more demanding,

and they want to experience value-added service from their advisor.

Regular communication will contribute positively to the relationship between the

advisor and the client by enhancing trust and ensuring the advisor’s services

stay top of mind.

How can Seed Analytics make your life easier?

We have processes in place with custom-built fidelity and integrity checks to ensure accurate monthly investment reporting. You will be able to send out bulk statements to all your clients in less than 15 minutes.

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